Our dedicated team is always here for you and your pets

OUR PURPOSE IS TO PROVIDE THE HIGHEST QUALITY PATIENT AND CLIENT CARE

OUR VISION is to grow with the community and excel in veterinary care

 

       We believe we are big enough to offer a diverse range of skills and experience whilst giving you the choice to see your favourite vet if that is your preference. Please chat to our friendly staff if you have particular needs.


Early Closing times MAY 2020

This clinic will be closing at 2pm on the following days for maintenance, software update, staff meeting and ongoing staff training:
Wednesday 25th May
Monday 29th April

This Clinic will also be closing at 4pm on Thursday 28th May & Friday 29th May due to scheduled power outages.

For emergencies during these closure times please call the following 24th hospitals:
Animal Referal Hospital (ARH) Essendon Fields, Ph: 03 9379 0700
University of Melbourne Werribee, Ph: 03 9731 2000
Advanced Vet Care Kensington, Ph: 03 9092 0400

Management apologies for any inconvenience caused. We thank you for your patience, understanding and cooperation during these times. Stay safe everyone 🐾


ATTENTION: CHANGE OF BUSINESS HOURS DURING COVID-19 CRISIS.

 Dear Clients,

Please note that the Melton Veterinary Clinic will now be open by appointment only:
Monday to Friday 8:30am - 7pm
Saturday 8:30am - 4pm

This clinic will be closed on Sundays and Public Holidays until further notice.

For Emerencies during our closure times, please contact one of the following 24hr hospitals below:

Animal Referal Hospital (ARH) Essendon Airport
Main Terminal 72 Hargrave Ave Essendon Fields 3041
Ph: 03 9379 0700

Melbourne University Werribee
250 Princess High Way Werribee
Ph: 03 9731 2000

Advanced Vet Care
26 Robertson Street, Kensington 3031
Ph: 03 9092 0400

Management sincerely apologizes for any inconvenience caused during this time. We thank you for your understanding and patience. We will inform you once our normal business hours are able to be resumed. Stay safe.


COVID-19

*** Coronavirus (COVID-19) Update ***

COVID-19 Protocol Update:

Melton Veterinary Clinic is taking many steps to protect the health and welfare of clients, staff and animals during this unprecedented time. We have increased the level of cleaning across the clinic to further promote the safety.

Due to the ongoing COVID-19 situation, we are still awaiting formal information regarding whether veterinary clinics will be considered an essential service.

To maintain the safety of our staff and clients, we have developed the following strict measures in accordance with AVA recommendations, so we can remain operational for as long as possible:

~ A strict appointment only schedule is in place and we will no longer be accepting walk in patients.

~ Strictly NO clients are to enter the clinic. OUR DOORS ARE LOCKED. Clients are asked to call the clinic on 97434413 when you have arrived and wait in your vehicle for further instructions. One of our nurses will come to your vehicle and escort your animal into the clinic whilst you remain in your vehicle. One of our vets will call you from the clinic to discuss your pets care and treatments.

~ We ask that clients call the clinic for all medication and food orders and payment be made via phone limiting cash when possible. Clients are to call the clinic 97434413 when collecting these so one of our nurses can hand you your items through your vehicle's window.

~ If you are to enter the clinic for an agreed reason, please note there is a ONE PERSON rule. Strictly no CHILDREN are to enter the clinic. You will be given  gloves to put on and you are required to wear them at all times and maintain a 2m social distance from all staff.

 

DO NOT attend the clinic if:

  • you are experiencing a cough, cold, fever or flu like symptoms
  • you have tested positive for COVID-19
  • you have been in contact with a person who has tested positive to COVID-19
  • you have returned from overseas in the last 14 days.

 

Please consider rescheduling your appointment or asking a family member to bring in your animal on your behalf if you are unwell.

We thank you for your patience and understanding during these uncertain times. We are tyring our hardest to ensure we can stay safe and open so your fur family can be taken care of. Unfortunately these matters are our of our control and we encourage everyone to keep checking our social media pages for further updates, as these circumstances may change at any time.

 

Thank you, Melton Vet Clinic Team.

 


Abuse of any kind will not be tolerated. This includes Phone conversations and Face-to-face interactions. We are all in this together so please help us so we can continue to help you.

Thank you

 

 



Help us help the Children!

This year we have a fun guessing game as well as a Raffle.

See reception for more information or to donate.

 

 


 


 

For more information on Pet's in emergencies please click here

Download our new First-Aid App today! It might just save your pets life 

 


 


 

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18 Alexandra Street, Melton Vic 3337

Clinic Hours

Melton Veterinary Clinic
is open
6 days a week

Please call during business hours to arrange an appointment

03 9743 4413

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Monday - Friday
8:30 am - 7:00 pm

Saturday 
8:30 am - 4 pm

Sunday and Public Holidays
WE ARE NOW CLOSED DUE TO COVID-19

Christmas day
CLOSED
Click here for Public Holiday Hours

For any out of hours emergencies please click here

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